Online storage companies all seem to look the same on paper…As my dad used to say, 6 of 1 = half a dozen of the other.
I suggest skimming this article fast and jumping to the bottom to find the punchline.
Below, I summarize the few real differences in these products for you, so you don’t have to waste your time reading through all their cryptic sales literature.
For a business, the Pro versions of Mozy and Carbonite cost a lot more than their respective home versions (more than double), but you get a few more features.
With 20 GB of data storage for example, both cost about $10 per month for the Pro version – that is about twice the $4.95 per month they charge for their “Home” version.
Here’s how Mozy Pro and Carbonite Pro are alike:
1. Web Access – see your files any internet-connected computer
2. Encrypt your data from start to finish, so it can’t be intercepted and read by others
3. Deduplication – they don’t waste your money saving redundant copies even though there might be duplicates on your computer
4. Versioning – both save the last previous version of files you’ve modified for 30 days
Here’s how they are different:
1. Price – Mozy = $.50/GB for Mozy, with a $3.95 licensing fee per computer
Carbonite = “block pricing”, for example, 20-49 GB -s $25 with no additional licensing charges
This can be a HUGE difference if you happen to fall just inside one of Carbonite’s blocks. It could cost double what Mozy would cost you – for example, if you have 2 computers and have 21 GB, Mozy would charge $3.95/computer x 2 for the licensing plus $10.50 for the storage, or $18.40/month…Carbonite would charge 40% more at $25/month…at 4 computers, the prices are about the same)
In this example, Carbonite would be the cheaper option if you have 4 computers you are trying to protect.
Estimate the amount of data in “My Documents” on each computer and consider the number of computers that you will want to be backed up.
Then, you can estimate your costs with either company.
2. Carbonite has a smartphone app – you can see your backed up on your iPhone…that’s kind of nifty
3. Mozy’s phone support is much better – more professional and less hurried
4. Mozy is owned by a Fortune 500 company (EMC). Carbonite is a private company based in Boston
These companies know they are the 2 big dogs on the block, so they roughly mirror each others product.
There are other small differences that are largely inconsequential.
Which one should you buy?
* No strong differentiators exist. We are therefore left to split hairs over which of these services offers incremental value.
* As far as the software itself goes, Mozy Pro and Carbonite Pro are close to being twins.
* If you have more than 3 computers to backup, Carbonite will likely be cheaper.
* However, if customer service frustration is a sore spot with you, I would choose Mozy Pro.